Yes
No – All forms should be completed using the English Characters.
Call 920000330 using your phone banking registered number. Quick Pay has multi language speaking staff that can assist you, or
Go to the nearest Quick Pay Center and request one of the Customer Service representatives to assist you
You can add beneficiaries by calling 920000330, via Alahli Online, via the Alahli Mobile or via the Quick Pay Centers.
The information you provide the QuickPay call centre agents or Customer Service Representatives will be the basis for all your remittance transactions. If there are errors in the information that you provide, your transaction can be subject to delays or rejection by the beneficiary bank.
No – it is not necessary. The Quick Pay Service can be accessed using the NCB account through NCB ATMs, Alahli Online, Alahli Mobile and Alahli Phone Banking.
No
Yes – You can send money anywhere you are using the Alahli Online, Alahli Mobile and the phone banking. For international calls, to reach the Quick Pay System please dial +966 1476 1360 on the other hand for local calls please dial 920000330.
The exchange rate varies from one country to another, and it changes at least once daily. To get the exact rate before performing a transaction, call 920000330 or check in the ATM or Alahli Online or Alahli Mobile.
The Quick Pay system via the ATM, Alahli Online, Alahli Mobile or Phone Banking will provide you with a confirmation response that your transaction is successful and a transaction reference number which starts with QPAY(12 digits) will be given to you in receipt form or by voice prompt in case the transaction is done thru phone banking. You will also receive an SMS message confirming the transaction.
You can print your transaction receipt in the Alahli Online or call the 920000330 to listen to a voice prompt in the phone banking system the 7 last transaction reference numbers.
No – The fee you pay to Quick Pay will cover the transfer. The beneficiary will get the exact amount you have sent in any of Quick Pay's partners.
Once the beneficiary bank confirms delivery of money to the beneficiary in the Quick Pay system, an SMS will be sent to the Sender informing him that the money has been delivered. (the SMS feature requires activation by calling 920000330) The sender can also check the status of his transaction via phone banking or by logging in Alahli Online or Alahli Mobile.
